Refund and Returns Policy

CONSUMER STATUTORY RIGHTS & TERM AND CONDITIONS

Returns & Refunds

Changed your mind?

Never mind You know you’re in safe hands with Ehtica ecommerce, our products have a 30 day money back guarantee. If you change your mind and your item is unused and in its original condition, we can either exchange it or give you a full refund when you return it within 30 days with your proof of purchase.*

If you wish to return an item please contact us by email at contact@ethicafashionstore.com with the following details: 

Your order reference number 

  • Item name and quantity 

  • Reason for return (e.g. “Damaged”, “Faulty after normal use” etc.)

  • Additional details (e.g. a description of the damage) 

  • Whether you are seeking a refund or a replacement 

Our customer service representative will confirm that your item is eligible for a return. and we will email you a returns label, which will allow you to return the item free of charge. .

For more information go to www.ethicafashionstore.com 

The Ehtica e-commerce website is operated by: 

Ethica Management Group Limited. 

Company Headquarters Business address: 176 Lansdowne Road N17 9XJ, London – UK. Company Registered No: 16129690, 

ETHICA FASHION STORE is a member of the Ethica Management Group Limited, 

We recommend you print out a copy of these terms and conditions for future reference. If you have any questions regarding the Ethica Fashion Store website, please see the Customer services section for more information and full contact details.